5 stars: Mostly very easy to use once you know the ins and outs of it. Really great concept. 5 stars is more for the concept and company than the app (which is really good also). Fantastic for people who have a car but don't use it very often. I think they (hiya car) could take a little less % but I would say that!
3 stars: Process is great, car was good. App has small hiccups but works pretty well. Really helped me out. But I do think the unlocking process can be improved, it's a bit stressful to have to use your phone before you can start. I also didn't like the fact the insurance ends up costing more than the car (for a budget car at least). I would've liked if the estimate included insurance.
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