3 stars: it's not giving correct route information, says wrong highway exit, says can turn left when cant, it turns off, GPS is lagging, I lost ratings and I suspect tips because of it... I give 3 star , because it happens 4 times out of 10 pick up... please fix ASAP, thanks updated 3 times this week, and still giving wrong directions , this time now is wrong for 1 way systems in Tsuen Wan and Sham Shi Po...
3 stars: The app is okay, but lacking key features: 1. EVERY subcontractor (not just Gold+ drivers) should know the scope of work (i.e. the full route) prior to accepting. 2. If another app is in the foreground when a ride request comes, it is impossible for Gold+ drivers to see the route. 3. The app should not automatically choose I have arrived when it thinks I am close. I should be able to manually choose when I arrive.
4 stars: I have a problem with the option to decline a trip being very close to the trip request. This makes it easy to make a mistake and decline a request one wanted to take if you're doing something else on your phone and scrolling up and down. The decline option should appear at the top of the screen or appear 10 seconds after the trip request comes in so that one can make up their mind and not decline a trip inadvertently.
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