5 stars: I don't know why people are so negative about the app. The app is so unique in its own way, presents itself as a photo gallery and i love it. And the app has zero ads which is impressive. I don't know what would i do if this app wasn't available because there are no Zara stores in my city.
3 stars: In general is fine. The first shopping was successful, but now I can't delete items from my basket. I reinstalled my app and the problem hasn't disappeared, so I can't continue my shopping with items that for some reason I don't want anymore. It would be nice if someone fix this. Thank you
3 stars: very very bad and frustrating chat service, it ends after minutes without respond, you should make a call to get the help, and you always wait for at least 20 minutes to be answered, there's a problem editting your shopping bag, i can't delete or \
3 stars: Mediocre at best. I just want to be able to browse and shop. Is that too much to ask? All the functionalities are not intuitive and everything is super clunky. Just give me the clothes without the editorial feel.
3 stars: I personally like alot of zara clothes but the website is a bit complicated since you need to really search alot if you forget to scan the QR code of the Cloth from the store u want to purchase online.Since this CoVid has affected alot m waiting for their exchange policies to start so I can change my dress asap.
3 stars: It would be easier to buy if the app has clear options such as high ...