5 stars: We live in a place with no taxi service - the population is too small to support it - so when we visited Moscow and St Petersburg this was our first experience with app-hailed taxi service. Yandex is absolutely awesome. Even when the GPS locator system didn't work perfectly (only once) and language was a barrier, we still connected and they got us where we needed to go quickly and cheerfully. Fabulous service, great drivers - thank you!
5 stars: What I like most about Yandex Taxi is their customer service. When there is a problem, you can use the chat and the answers are useful and come in fast. They even answer you in English in non-anglophone countries. I am truly inpressed by the quality of their customer service!
3 stars: Everything is working fine except for map. If you are connected to wifi, map doesn't load data. It only works via mobile data and this is disappointing
2 stars: The starting prices have increased unbelievably!
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