5 stars: I'm unable to change my direct deposit information. I put some wrong information in and it says my claim was direct deposited into my account but I didn't receive it because of an error I made. Every time I try to correct it nothing happens. Not very happy with this app!! Update - they fixed the issue and I have had no problems with direct deposit. Thank you \ud83d\ude0a!!!
3 stars: Looks great, functionality not so much. I like the functions they're adding to Balance but it's not translating very well onto the app version as on desktop and I use the app most. They've done a revamp of the Balance site with features I love - when it works. As it is it's hard for my phone to load without super data access, which is hard to get in rural Alberta. I'm more of a less fancy, more function kind of person.
4 stars: Easy to use, however I didn't see any menu that followed me through each page for easy navigation out of where I was. Had to repeatedly press back to get out. Not terrible, but would prefer a nav. menu at the top for easy maneuverability.
3 stars: It's a good app to check most of your insurance info, but not all. My main complaint is that I cannot open up my HSA without the app crashing. 3 star until this issue has been resolved.
5 stars: *** Updated to say that it seems to be working alright now. Still getting used to it! *** No longer works. Click on \
4 stars: This app makes benefits MORE complicated. I cannot even log into the app anymore. E...