5 stars: As we usually travel with our dog, the app and website are Invaluable for booking and checking out each hotel individually. If they teamed up with 3 Little words for locations, it would remove the difficulties involved in putting Lat and Long info into a satnav, where postcodes are not very accurate. On the whole though, it's a great improvement.
4 stars: It is really easy to find and make bookings. Many properties allow you to message them directly in the app, which is great. Many other properties only allow you to email, and - even though the emails are sent through the app - these email exchanges are not stored on the app. I've had trouble finding those conversations in my email. I wish those emails were stored in the app.
3 stars: After the last update on the 30th the room facilities filters are not working properly (or at all). For all the filters under this category the app shows the same number of properties available and even when selected, the app does not filter for that criteria. Also, adding a filter for number of bedrooms and baths would be helpful. Besides this, the app usually works great.
3 stars: Definitely needs improvement for ease of access to information about your booking post booking. It's really difficult to get to where you can see pictures of the place you have booked. There's just too much text with unnecessary information. Can be made precise to what the user is looking for.
2 stars: The app seems to have lots of bugs latel...