5 stars: App works great and the route recommendation is a super useful feature. Only thing i would suggest is if the bikes had a built in phone dock it would be super cool so that you can easily follow the in-app navigation
4 stars: Works very well. Would be great to add the ability to plan a ride with multiple sites and have the app tell you the best route based on location of each stop and places to dock along the way. Would help for the app to give directions audibly.
3 stars: It's good when it works but on the occaions when it does not work for your return trip and you're stuck it can take hours if not days befoe you can use the app again to unlock a bike. The problem wil get resoled eventually after you're already late to where you were going. Also keep in mind if your phone dies even with a prepaid membership you can't unlock a bike.
3 stars: QR scanning feature has incorrect user feedback on a successful bike rental. It'll say something went wrong, but the bike is good to go.
2 stars: The bikes have gotten marginally better over time (except for the fact that they continue to screw up with the electric bikes) but the app has gotten so much worse. For example, you can no longer search for an address even though that's something you could do for the longest time... What kind of design decision was it to remove the most basic mapping feature?
2 stars: Used to be a good app, but the latest update removed the switch to toggle between viewing bikes and v...