5 stars: The app is great. It works perfectly from the background and pops up as at when needed.
5 stars: Pretty excellent so far. Hope the free version is good after trial ends...
4 stars: This app works great. The best part is that the icon does not take up a lot of space on my website; it's a very thin rectangle at the bottom of the page. I'm on the free plan and it works great, also includes translation. I also manage my facebook page messages on this app, I don't have to install another app for Facebook messenger. Great customer service too.
4 stars: Hello. It’s been a good performance from mobile app. Some times when pop up notifications come up and i try to accept. No button work. I have to go back, then go to inbox, then i have to accept it. I will update starts after fix this problem.
3 stars: I like it alot but I noticed there's no option for sending documents or files.
3 stars: It's good to receive messages from your clients when you're offline, however the app needs a lot of improvement to be effective.
2 stars: 1) They log you out from your mobile app automatically every 2-3 days. When you notice, you might have missed several chats. 2) Not all team members will be notified at once so that they can have a look and jump in. Unless the chat is assigned to someone, they can't see what's happening. It's very stable but there are lots of practical issues with this service to be used as a proper chat support service..
2 stars: Worked well un...