5 stars: I have many good experiences using this app over many years. Sometimes, it's about choosing the sellers. I've been buying things cash and credits, and all good. I bought the cheapest things to the more than fifty million rupiah items, and all are good experience. Yes, I also experience one seller who didn't respond much to my complaint, but I think that is a seller problem. Thank you Tokopedia.
3 stars: I loved the app but for these past few months the app get pretty laggy and it feels cluttered like the that one e-commerce. The responsive and simple app design is the one of the reason I choose to use Tokopedia as my e-commerce of choice. Please fix jt
3 stars: Dear Tokopedia, it is a very iritating experience if the seller sent the product the next day, while the buyer chose instant delivery and checked out the product today, before 1 pm. Banning the seller from \
4 stars: While changing buyer's profile pic, users can't adjust it manually to get the best results. So, please add option to allow users adjust their pic, like crop, color adding, etc.
5 stars: Been very helpful when buying stuffs. The green background colour is a good choice. Been using tokopedia for selling things as well, and it's very user-friendly, quite easy to use for newbie sellers.
5 stars: Good online shopping app, very convenient, great customer service, diverse payment and delivery methods, lots of cashbacks and free shippings (even though I wish it could be given more ofte...