3 stars: Looks great, functionality not so much. I like the functions they're adding to Balance but it's not translating very well onto the app version as on desktop and I use the app most. They've done a revamp of the Balance site with features I love - when it works. As it is it's hard for my phone to load without super data access, which is hard to get in rural Alberta. I'm more of a less fancy, more function kind of person.
4 stars: Easy to use, however I didn't see any menu that followed me through each page for easy navigation out of where I was. Had to repeatedly press back to get out. Not terrible, but would prefer a nav. menu at the top for easy maneuverability.
3 stars: It always a pain to connect the fitbit for the trackers. This time im completely unable to connect my fitbit to the Bluecross app. It should not be this hard to connect the fitbit.
4 stars: Update : App now works! I just wish there was a way I could submit preauthorization forms. Previous review: App no longer works on Samsung galaxy s9 as of the latest update. Initial screen displays when the app is opened, but instantly crashes as soon as you press anything.
4 stars: This app makes benefits MORE complicated. I cannot even log into the app anymore. Edit: I have reinstalled after a few days and the app seems to be working now. The only downside is that the information I needed to retrieve for my secondary benefit company was unable to be screenshot.
5 stars: User friendly and easy...