3 stars: I like new software interface. It's just that I don't think the order status is updated real-time in the app. If the driver didn't contact me, I wouldn't have known that my food was already being prepared. I like that no order cancellation policy is being observed but if the order status or progress isn't updated real-time, it is a problem for the consumers. P.S. Glad that the service is now available to people who live outside Naga City!
4 stars: I indicated on my placed order to bring change for Php1,000. The driver was pissed off and rude telling us we did not note it. There's a specification on the app whether the customer would pay the exact amount or to bring change. I just hope that the application really inform the drivers the specification on payment terms. If so, I hope the drivers employed would not be rude talking to customers.
4 stars: I appreciate hungrily because it delivers to our place in the upland brgy. The only concern I have is that in its updated app it has removed the privileges of the PWDs for a discount on their order. I always order food for my apo who is a PWD. It is frustrating to know that the discount is not honored.
4 stars: The app is good, but it would be helpful if we could be updated about the order, if it's still being prepared or the rider has picked it up and He's on his way to deliver it.
5 stars: i just installed the app a couple of days ago and thought I should give it a try now. to my surprise it actually work...