3 stars: I used to love this game, and i played it multiple times a day for about a year. Recently, I lost my profile and I cannot log into it! I have sent multiple emails with no reply and as a customer who has spent about $200 on this game, I am disappointed with the customer service. Would love to give it a higher rating, but right now I am just frustrated.
5 stars: Love this game! I was a bit off put about it in the beginning because people kept talking about a pay wall but it didn't hinder any off the game for me at all. I even ran into some problems with it running on my phone (i have an older phone) but they cleared up in no time.
4 stars: Hello. I wanna recover my account, please. Can you tell me your support email so that I can send you screenshots of the purchases I did with my account? It's been a while since I don't play, but lately it's been because I can't find my character. I tried to send a ticket, but I specifically want the account related to the email I gave and precisely there I have all the information about the purchases I did. Help, please. 😟
4 stars: So many things to do!! But it's all about how much money u put into the game, (VIP) and they bully people like me who just play the game w/o buying anything from the game!! I think it BS, they don't do not one thing about it either, so they can just kill you whenever they want! If this keeps happening, I'll be forced to uninstall and find a RP game that's not ALL a about how much money u spend...