3 stars: I like the digital key aspect of the app, however many locations do not have tbis feature or it functions abysmally, requiring you to visit the dreaded front desk, after lugging your bags to your, appointed room! Requsts made in the app might as well be written on toilet paper and flushed, they are never read or adhered to.Making a reservation is generally easy, getting into your room without hassle, is another story.
4 stars: Much quicker to book. Only complaint was after editing a phone number and hitting \
4 stars: It's a great way to book a hotel. Find the hotel you want, book it. Check in using the APP, if possible at the hotel, use the digital key to enter your room. No need to see reception. But normally you need a key card to slip into the slot in the room to get power to the lights and other things. That is the only drawback.
5 stars: Great app and very helpful when looking for rooms. The only downfall that really isn't that important is that if you have the key on your app turned on you can not have a physical key as well. Hoping they change that as my husband doesn't like the app but I love the key feature!
3 stars: The app is not working for me, I noticed that the app was updated and my phone also updated hopefully everything gets worked out.I cleared my cache and uninstalled and reinstalled app.I have used the app before and it was so smooth. I checked in via my phone and went straight to my room using my phone to unlock the door.
5 s...