4 stars: Good app that does what it says. And customer service response has been impressive. I've had to call a couple of times for technical problems with the car, or lost items, and I get a fast and helpful response every time. I previously posted a review that the app hadn't worked for two weeks; the developers fixed the problem and answered me a week later. Wish I hadn't had the outage, but the response was good.
4 stars: Edit: the app is working fine again. Thanks for notifying me about it! I have for quite some time now the message "Something went wrong please try again". I also uninstalled and reinstalled the app but as results I can't log in anymore.
5 stars: New: Developers fixed the app, works perfectly now Old: Hasn't worked properly since end of November. Same issue as multiple others: "Something went wrong..."
4 stars: App is working again.
3 stars: Something went wrong message - not possible to use the service.
5 stars: Großzügiges Gebiet und Support reagiert schnell. Sogar der IT-Support.
5 stars: Really nice app.
3 stars: Locking/unlocking did not work from my app, only via card. I booked a car 15 mins in advance and had my app repeteadly counting down 5mins to reservation end well into my drive. I booked a 3h package but was not able to see how much time I have left. That aside, love the experience :)
5 stars: Great app, I don't have all the other's people issues. You can even already set the destination via phone and pre...