5 stars: Shop a lot lately. Bit laggy though. And that filter to write a certain word to be excluded in search, lame. Most of the time not working. I connected GoPay. Very handy. Need to lessen the clickbait. Be fair with promo. Ie: Instead of
4 stars: So far so good. Clean and straight-to-the-point UI. Good customer service quality. But, regarding to the latest update change — why do y'all separated the Bebas Ongkir feature rn as an own promo and couldn't be combined again with other vouchers? Please, let us have a comfort go-to marketplace, even if it just one. It was Tokopedia actually. But now, I'd think again and seeing another marketplaces. Sorry, look what you made me do.
3 stars: Halo. Tokopedia is my fav market place. I have suggestion for improvement. Please separate ratings for store (for the product) and for expedition (for courier). I bought a product and the receiver was CHAIR. The courier left it on top of my chair! Who's gonna responsible if the product is stolen? How I report reckless courier? 1 star for store is unfair. Please, please, create ratings for courier. Thanks
2 stars: Changed my mind. My first experience of Tokopedia doesn't feel special at all even as a new account user. Coupon for new account literally spicy to look but can't be used at all (bugged). So i bought something without any coupon included in my transaction. The next day, i still see the coupon still can't be used with reason that i already did my first transaction. Once i...