5 stars: We live in a place with no taxi service - the population is too small to support it - so when we visited Moscow and St Petersburg this was our first experience with app-hailed taxi service. Yandex is absolutely awesome. Even when the GPS locator system didn't work perfectly (only once) and language was a barrier, we still connected and they got us where we needed to go quickly and cheerfully. Fabulous service, great drivers - thank you!
5 stars: Yandex provides excellent service. So far the best transportation service app I have ever used here in Almaty. However, some drivers are rude and dishonest in giving change especially to foreigners like me.
4 stars: Sometimes takes time for the app to locate the address i am at, it is often still hang up on previous locations for some time and refuse to refresh properly. if not careful possible to use the wrong address when ordering a taxi. Prices when it rains are incredibly high. The map is good though, i use it sometimes instead of google maps and 2gis to locate an address.
4 stars: It is a great app. However recently, the button for being able to reserve a car for a specific time has disappeared. Can you comment why you have deleted this function?
3 stars: Works great but has 1 very annoying bug. The payment option automatically keeps switching to cash (even if the credit card has sufficient funds). Already got into a few awkward situations thanks to it. Please make sure to fix, so chosen method of payment...