5 stars: The app works well. Sometimes there is a glitch and the video lags behind the audio or visa versa. The person on the other end just refreshes the screen or something, and it fixes the problem. Without fixing it,it is like watching a movie that has the voices dubbed in. I still give it 4 stars though, for the convenience alone.
5 stars: I really find it helpful and simple to operate. It adds to my Google calendar and I can click on the link which sends me straight in. I think a fabulous feature is that you can turn your own picture off and on to the screen depending on how distracting it is for you to see your own face or not during a session.
4 stars: Video sometime drops out, but thankfully audio is always there. Video is sometimes delayed a bit or pixilated, but it is all workable. So grateful to have this as an option! So incredibly helpful! UPDATE: been using Telehealth for over a year now. App is now more stable and video/audio quality is very good to excellent 98% of the time. Really pleased with how well it works!
5 stars: Being able to meet with a mental health professional via Telehealth has been wonderful. The application is super easy to use and has been reliable throughout our sessions. In a time when face-to-face isn't always possible/safe, Telehealth is a wonderful tool available to connect with a professional for help through.
5 stars: Better for appointments than Zoom. I just wish the app would accomodate for landscape(horizontal) view...