4 stars: English language option must also be available on the user interface.Currently only Russian is available. Very difficult to use for foreigners.
5 stars: Very useful in Moscow. Works just fine
5 stars: The app is great, it has its share of dirty tricks aimed to artificially inflate rental time for which, no doubt, Yandex pays dearly with clients loyalty today and will have to admit and apologise in future. Other than that, it's straightforward, clear, concise and easy to use to earn it 4*. And the 5th star is for the funny texts and descriptions)))
5 stars: Love it! Haven't used any other car sharing service in Moscow, but I don't need to. Always works fine, customer service is great, and in case of things going sideways, they always give you bonus points that you can pay with later. Top notch! 👍
4 stars: Anyone know when and why, but Yandex activated me. I like the app snd the service. )) Below my old review... ---- I didn't expect Yandex to be so bad in customer service. I decided to use their cars sharing back in January 2018. I registered and sent all the needed documents and information. Not answered to wait some hours. Now, middle September 2018 I'm still waiting for an answer. I also tried to contact the service by email: nothing!
5 stars: I'm the Yandex.Drive user from the very beginning. App is easy to use, cars are modern and clean. Special thanks to support team! I had many issues and support ALWAYS was fast, polite and loyal. I wish yo...