4 stars: There jackets look really nice, but the material is not the best, one thing they can definitely improve on, is the zippers that go on their jackets, definitely need to improve them !
5 stars: It's good app. Although not all the variety available but when you go to store and scan QR code then it shows specific item.
3 stars: My account was blocked after change of password and the Cust service chat wasnt of any help to solve the issue. After some minutes of inactivity (from their side) it disconected
4 stars: This app is beautiful but it doesnt fit phone version. It made for web browser. Hard to look or decide to buy. Pls re-design the app.
3 stars: Apart from the infamous Zara models poses ....my shopping experience has been good thus far. I'm using an android phone I have no issues with the app itself it is seamless clean however failure to send notifications about the availability of items and chat option that no one attends to is one of the reasons why I'm not rating it a 5
5 stars: The experience is good except sometimes shipping takes longer than a week but the number of days to return the item starts from the shipping day. Therefore we don't have enough time to return the item
3 stars: In general is fine. The first shopping was successful, but now I can't delete items from my basket. I reinstalled my app and the problem hasn't disappeared, so I can't continue my shopping with items that for some reason I don't want anymore. It would be ni...