3 stars: Good day! Overall the app seems very convenient, but on my Android 8.1.0 translation into English works only on 1st level layer - sections. But when I dive deeper to separate goods, it's on Georgian with no option to translate into English. On other Android phones of my friends, including version 11, the problem persists. However, there is no such problem on iPhone.
3 stars: It's a really good company. I give them a 3 because their reach is not wide - you guys have to expand your delivery areas. Also, payment options are limited - how can I not be able to use my card and there's no pay on delivery most times.
2 stars: Too often, delivery times show half of the real time it takes to deliver them. After talking to couriers, i found out that glovo gives them multiple orders at the same time, that have to be delivered to opposite sides of the city. Either fix this, so that couriers get orders that have dropoff points close to each other, or at least display courier's other dropoff points on the map to avoid confusion and incorrect blame of the courier.
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