5 stars: Very happy for immediate fix. Got the call from support team with in 2 hrs about it. Good job team 20/10/2022 ----------- Development team. Check the validations on chat feature. Its bloddy not allowing to post msgs after warning messages. Its not allowing any numerics. Very frustating. 20/10/2022 ----------- sride is making drive happier & is good oppurtunity for networking as well
5 stars: When I am doing payment for the ride while doing transcation at first time the transcation is failed and amount is debited from the bank and I also contacted by mail by clicking on contact us and also raised a ticket and reply mail from you saying that the payment was successful. Please resolve this issue as soon as possible.They are payment related issues.
4 stars: Very poor customer service and no customer support phone number is available. I have previous vouchers bought for 23km, now I take ride only for 10 km but the app is deducting money from my previous voucher for 23km.... when I send a mail no response. Either refund the money or correct the technical issues in the app. I already sent mail 2days back, sent reminder mail today but no response or action yet.
2 stars: Very bad UX, not easy to manage bookings or requests. No option to buy multiple rides, or integration with wallet to reduce the need for buying rides everytime. Inconsistent and buggy. Only reason to use is user base, but that too won't remain long if this remains the experience.
2 stars: Have...