4 stars: Works really well when it works! Hub goes down a couple of times a week for no apparent reason but it comes back on eventually and picks up where it left off. By and large it is doing well. The problem referenced above appears to have been fixed. Down time in the last year or so is very infrequent.
3 stars: This happened recently. My TV remote suddenly became non responsive even with new batteries. I wasn't worried because I've connected my TV with SmartThings app previously. However, I was greatly disappointed. It said that I've not used my app for too long so I had to reconnect, and without a functioning remote controller, I could not click \
4 stars: Allows me to fully control all connected devices and set up routines. Some parts of the user interface are not obvious and you'll have to play around to make this work as expected. My initial use was a big fail because the app tried to use a \
3 stars: Worked fairly well for a while, but now gives a \
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