3 stars: App doesn't work on my android phone, it throws up an error 400 message. I thought it must be because my phone is a few years old, however, I tried accessing the app via my lap top and get the same message. ** Review edited after helpful Merc call centre got it sorted. Car needs to be initiated before app works which isn't made clear in app - otherwise I would have given 4 stars.**
3 stars: The developer got back to me which is good. The latest update has improved the app and it now works however when i use remote start I'm shown the \
3 stars: The app is very erratic. It took several days for my services to get renewed when I renewed my subscription and I had to keep contacting App support for it. For the last 2 weeks, I have been unable to remotely lock and unlock my car because the icon is missing. App support is so slow to get back and this issue is yet to be fixed. I wish the app could be more seamless.
3 stars: There is a some progress. I can now use most of its features, I think. However, it feels still really slow and some features, like booking a service appointment at the moment of writing this review, still do not work. I would expect a bit less problems with such a simple app, especially from a company like Mercedes.
5 stars: The application is excellent with many useful features but compering with other car brands this is a space ship! We have few other vehicles, in our company, and this is much better than any. Thank you Mercedes for hav...