3 stars: Overall this app is pretty good. My biggest complaint however, is that while I have Metra tickets for multiple lines, that is not reflected in the metra ticket screen. There are two groupings, but it doesn't say which line each is for, so I have to play a guessing game when choosing my ticket. Please fix!
3 stars: Desperately needs a widget! Super handy and convenient to purchase and manage tickets. I use it for metra monthly tickets. Haven't transferred tickets but the call center easily transferred tickets for me when I had to replace my cell twice now. More stars when it gets a widget! Metra conductors are snippy about having tickets available right then and there and a widget would help.
3 stars: I use it for metra twice a day. The app is super slow to start, which makes for delays when the conductor comes around. It also crashes the first time you launch it after a while. Aside from starting faster, there should be an option to have it open directly to the Metra tickets screen. Additionally, a way to create a home screen shortcut directly to your monthly pass or even better, a widget that displays your monthly pass, would speed things up greatly.
5 stars: Ventra used to be a mess. When they first implemented it I coukdnt fathom hownit would ever get worked out. But they did work it out and now its great! I can ride all over Chicago metro with one card, using my balance to ride Pace, CTA and Metra. Couple that with arrival times and I'm a happy camper...