5 stars: Love car2go. Super easy and fairly inexpensive. Nice cars, easy to use app, and friendly customer service. I've had a few issues, ranging from the App not working to small accidents, but they've all been resolved with efficiency and kindness when customer service has been contacted.
3 stars: Pretty frequently the app requires restarts after reserving a car, so you have to carefully 'force stop' it and hope the reserved car is still linked...sometimes it isn't upon restart and you have to reserve a different car, which depending on availability could be much farther than the original reservation since you can't reserve the same car twice within 2 hours.
3 stars: Not sure if it's the latest update or the impending shift to Share Now, but the app has been failing to connect to the network to see what cars are available or start a reservation more lately. Stranded a reservation I had, and when I called the support number it has been disconnected. The app and service are usually so reliable, so I'm concerned about the merger and how well things are going to work.
3 stars: With the latest App update the took they took the address locations of the car out of the list view so you have to click into the car's listing and scroll down to see it. This is really annoying as sometimes a closer car is more annoying to get to and you could decide at a glance. When cars are going in split seconds at peak periods location matters. Please bring back the address of the car i...