4 stars: Pickme is user friendly app but after the recent update it has some features which isn't convenient at all. For an example when you search for a particular dish, it auto corrects from the app. And when you place an order for a friend he won't be getting a SMS/alert about the order. Please improve these in your app.
3 stars: Pick Me is a great app for getting around Sri Lanka because it gives you fixed prices for tuk-tuks and taxis, so you don’t have to haggle with drivers. However, one thing that could be improved is the lack of clarity around extra charges, like toll fees, which are added when you cross toll gates. It would be really helpful if this info was provided upfront when booking.
2 stars: I've been using the app for years, but lately, the app keeps giving me error messages most of the time. It's always the location & the app itself as it doesn't load to pick the type of service I want and gives me -> 'Oops! Something went wrong.' Obviously, I'm frustrated and switched to Uber now as it's more convenient 🤷🏻‍♀️
2 stars: Your service is good, but your app is terrible. It doesn't cooperate. If you could cooperate with Google Maps or something... Actually, your app is terrible because sometimes neither the passenger nor the driver can see the location, or the driver gets stuck on the map. Please resolve the issues that are occurring.
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