4 stars: I've been using this app since last year, and it gives me convenience especially with their transportation. I have no issues so far aside from delays when sometimes I experienced waiting for the driver but I understand, this is how our traffic works here in our country. And I like the the app, easy to navigate and more offers. Hope for more exciting features soon.
4 stars: for grabbing a car or food.. its reliable. but if you have a lost item while riding a car.. Grab has the most inefficient way of helping out. takes so many hours and no result at the end. Advice dont lost or leave anything behind. Uber has a better system that allows you to call the driver directly. most of the time, you do get your item back.
5 stars: I like the app, it is easy to navigate, tells me how long I will have to wait and easy GPS to let me know where the driver is. I like using Grab in Malaysia, in Thailand sometimes it is a hassle because of the Bangkok traffic it is not always the exact time specified to wait and the drivers will ask to cancel after waiting 20 mins for them, but in other Asian countries Grab is the most convenient app to have.
5 stars: grab is really great! a big help for us commuters here in Manila, always easy to get around here with grab. when there is an issue(but very rarely) grab responds immediately and gets into action to resolve it. just hoping that there would be more discounts or coupons for us since we use it very often and also i hope it will ...