5 stars: GCash is a convenient way to send and receive money especially during this pandemic! One problem however, is the frequent updating that is being required that takes too long.!Moreover, there are a lot of distractions due to ads being posted! These barrage of advertisements are really annoying for us your clients!
3 stars: Eversince the update, the app is always missing on the home page. Whenever i check the app management settings, it's there. But the app itself is missing from the home page. I couldn't use it anymore. I need to uninstall then install again the app for it to appear. Then after a while it will be missing again. What's happening?
2 stars: After I update it to the latest (since we have yo choice but to update it everytime) It gives an error message that the app stopped working. This is after putting in the PIN. Could you please not force everyone to update it everytime you change the appearance of the app? Not very helpful at all. Its just eating space in the phone. The transactions were good. It's the logging in thats not easy most of the time.
2 stars: The service is useful, but the app experience leaves a lot to be desired. It would be significantly more convenient if the app was not constantly giving unwanted update notifications or pop-ups that get in the way when you just want to make a transaction. Verification of PIN can be spotty at times. No way to get rid of unwanted ads. Occassionally logs you out for no discernable reason.
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