5 stars: Once you get used to the scanner it's easy to use. Lidl gives good quality products without ripping off the customer. The jams and bakery are especially good and I like the quirky, foreign food offers. Well worth browsing.
4 stars: Apart from problems loading at times, the app is easy to use. Coupons are delivered directly to the app. There should be a way to save coupons and load the card even if there is no internet connection. Being able to add the card to the phone wallet is an essential feature (and available with other loyalty cards) but does not seem possible.
3 stars: On more than one occasion your systems have been down so I have missed my shopping being recorded. It's an enormous nuisance claiming the credit. Personally, I don't like using my phone, getting out of my bag, to log on, open up, scan ....and I'm sure the people in the queue behind me are not thrilled with the delay. A simple card to scan would beach quicker.
3 stars: Good thing about the app is that you can create shopping list from the catalog, but what is missing is the date for each article on that shopping list! Now it is all mixed up and you cannot determine if the article is on discount now or will that dicount be somewhere in future. Next thing: if we are using digital app, we do not need paper bill, so please stop printing them and save the nature. Think green!
2 stars: Usually works ok, but it's just failed to load then refused to allow me to login... whilst waiting at ...