5 stars: What I love about this app is I have a lot of food choices from different restaurants, even if it will take more than 30 mins to deliver. Unlike the other app, I only got limited choices due to my location. I'm not even familiar with the restaurants they offered. I'm glad I found Grab! Love it!
3 stars: Overall the experience is good. However, there is no permission to cancel food order if there is no driver accepting order. Food delivery via car drivers are very slow. Sometimes difficult to get a ride, but not a big deal yet. So hard to get in touch with their customer service, have to click so many options before I can reach the support.
5 stars: Update...quick reinstall of the application cleared up all issues. Thank you for the quick response. The app used to show the cost of the trip or car you wanted to book. Why was this removed. Now I have to book a car and then cancel just to see the cost. I should know the cost prior to booking a car.
3 stars: Update: Grab app seems to always got location wrong. And keying in address will always result in the app autofilling the WRONG ADDRESS! Grab Car price no longer as cheap as before. Rewards not attractive. And no option to top up Wallet for Rm5 or Rm10. RM20 minimum is too big amount for someone who only occasionally use grab. Greedy Grab, they want to hold our money first.
4 stars: I have a good experience in this app. Also helps me a lot! Thank you! 🥰 It just sometimes i didn't get the call from the ...