3 stars: Drivers are not really professional. I have had incidents where fuel ran out on a trip Once driver going to wrong location and charging me for his error. The most frustrating is the actual app not giving a precise cost to trip always Rx - Ry amount and you always paying the Ry amount even having chosen the shortest route to your location.
4 stars: The map should still be worked on. It doesn't allow to change your location and also you should make it possible to decide whether you select destination or not. Overall, the quality is great, taxi drivers arrive fast and the service is cool.
4 stars: Would prefer to provide two ratings - one for the app and one for the driver. Rarely, if ever, do I have a problem with the driver. But the app navigation is bad. The app sends the d iver in big loops to the pick up location.
4 stars: The arrival time is quick, a driver is usually at your doorstep within a few minutes. However sometimes the drivers ask you for cash even though you have a card linked and will request you to cancel if you don't change the option. Another issue is alot of the times a different car to the one Mentioned on the app arrives to fetch you
3 stars: The app is fine. the only annoying thing is everytime you go to book a bolt the time it tells you in terms of your driver arriving is never accurate. and whatever sat nav they use always take the longest route possible.
3 stars: The app is okay, however it should provide more option cancel...