5 stars: Hello. i am still unable to log into to the app on my Galaxy S6. The app works fine, but when i click login it just loads and loads. I can login just find on an iphone. This has been going on for months.
4 stars: Beware of the engine locking if you park outside the home zone. I took the vehicle to Bellingham from Vancouver and got stuck with steep phone charges from waiting on hold for car2go to unlock the engine.
3 stars: Pretty frequently the app requires restarts after reserving a car, so you have to carefully 'force stop' it and hope the reserved car is still linked...sometimes it isn't upon restart and you have to reserve a different car, which depending on availability could be much farther than the original reservation since you can't reserve the same car twice within 2 hours.
3 stars: Not sure if it's the latest update or the impending shift to Share Now, but the app has been failing to connect to the network to see what cars are available or start a reservation more lately. Stranded a reservation I had, and when I called the support number it has been disconnected. The app and service are usually so reliable, so I'm concerned about the merger and how well things are going to work.
5 stars: Love car2go. Super easy and fairly inexpensive. Nice cars, easy to use app, and friendly customer service. I've had a few issues, ranging from the App not working to small accidents, but they've all been resolved with efficiency and kindness when customer s...