3 stars: (1)Cancellation rate high because customers feedback that the app shows grab car not moving eventhough we already reach pickup point . (2)Also for driver , its difficult to get \
3 stars: Fare was too low recently and aside from that, Customer use wrong pin location as an excuse to get less fare. Booking distributions are not fair. Only a few riders get satisfying bookings. Incentives gems are deceiving and also when you are about to complete the gems, the bookings delayed you for 2 to 3 hours just to get you disappointed and go home with incomplete gems. Hope these come to Grab Philippines attention. Thank you so much.
3 stars: The night mode view is damn difficult to see. The red and black is not contrast, need to enlarge only can look at the Hotspot red zone. PLS use back the original 1.
4 stars: Every time after update the grabnav map's speaker disappear on the screen and no more voice navigation guidance. I have to reinstall to get back the speaker. This is really frustrating, happens few times in a week.
5 stars: Such an excellent app, easy to use! Just a minor bug: at times it suddenly went offline without my doing anything. Other than that everything works fine!
3 stars: Not user friendly on the road map as the routes guilding are longer than usual. Also the app messages are not in time to send out therefore a lot of riders didn't realize thier booking confirmation causing delays to drivers
3 stars: Later dark mode is horrible, when th...