3 stars: An app that makes drivers desperate and beg for a job. Only fasters fingers first will secure a job. No matter how fast ur finger is to select a job, it will still taken by 'other' drivers. Lalamove should follow like Grab system. Assign those drivers which are the nearest to the pick up location. That way is much more fair to the rest of the drivers who are eager to select a job from the app.
3 stars: when you touch the waze inside the APP. it will not work to pin the location info.instead you go to search and not working again. Theres a hasstle of contacting agents thru chat and even call.it takes 25 mins. to assist the driver having a problem with the delivery.and cannot accept another booking because of the cancellation pending.waisting of time waiting instead of go on to another transaction to gain more completed.
4 stars: I like this app. Helps a lot with my expenses. Just one simple problem. The CS team is very slow causing drivers to be annoyed. Please work on this. Have a button for cancellation with valid reason. If reason not valid, call driver to report. After week not report, suspend...
3 stars: The new update has lots of problem. It often say something went wrong and the order is not complete details when it came to the list of orders
5 stars: Hi! Please fix chat box issue where messages won't be displayed mostly in Android devices. Thank you!
4 stars: Such a very helpful apps especially during pandemic period it probably provide liv...