5 stars: very good selection of vehicles, conveniently located what's in Washington DC in certain parts, clean cars. I have some issues understanding the verbal dialect with some of their customer service Representatives but I love all people and that Paramount in my heart
3 stars: great service and the app functionality is good but it takes like 5 minutes to load car locations. that means i lose out on booking vehicles due to slow refresh. can you guys fix this?
3 stars: With the latest App update the took they took the address locations of the car out of the list view so you have to click into the car's listing and scroll down to see it. This is really annoying as sometimes a closer car is more annoying to get to and you could decide at a glance. When cars are going in split seconds at peak periods location matters. Please bring back the address of the car in List View
3 stars: The app is mostly fine but i have had issues where the car I'm using has become disconnected from their service causing me to spend 10+ minutes talking to the support. This has always been resolved and the extra time refunded. However, it is a nuisance and inconvenience.
3 stars: Signing up was easy but getting a 4dr car in NYC is hard to do because it feels like people are sitting on them and both cars I got were dirty but otherwise the trips went fine and no issues with the app I would like better home coverage in the queens area and possibly more and more cleaner kept cars
3 st...