3 stars: I turned it into 3 from 5 stars, the delivery service is the worst from all of e-commerce apps I ever used, it takes 2 days just from other sorting centers in the sender city and also takes 2 days in destination city, so when other e-commerce delivery services only takes 3 days (Shopee i.e) Tokopedia takes at least 5 days with the same delivery service, if you both app use the same delivery vendor then why you both have different services?
3 stars: Good app, even has used goods filter. But, terrible UI. You can't even immediately access wishlist, and more importantly messages and notification while browsing for products. Rightmost bottom menu on the homepage brings you to transaction list, which is entirely unintuitive. Also many other annoying things already mentioned by other people in their reviews, like wishlist scroll. Please figure out something better.
5 stars: I've been using Tokopedia for years and Alhamdulillah every transactions went smoothly. There were some moments less than perfect but they weren't too much of a bother to me. All of the unpleasant experiences came from the not so good people that sell their goods in Tokopedia and not from Tokopedia itself. I hope Tokopedia will continue to be the #1 marketplace in Indonesia and be more successfull in the future.
3 stars: It has one of the best UI/UX and accessbility! However, the number of some obvious \
5 stars: Suggestible and immensely seductive decorative website ( nice colour ), but...