3 stars: Almost got charged a late fee because the update buttons when editing trips it's below the fold for my Galaxy S8. I had no idea that the extension an hour prior never was applied. These buttons should be fixed to the screen and always visible. I'll update this if it gets fixed, but I'm sure quite a few people run into this so I'm putting 3/5 to get it noticed.
4 stars: I like the function and layout of this app. I've never had any issue with it. The issue I have is that there are never any cars available. they need to drastically increase their fleet size in West London. especially automatic cars. I don't want to be driving a manual car in city traffic going 20 mph. Just add more automatic cars.
5 stars: I've used the zipcar app for a number of years and the process couldn't be easier, variety of choice but more importantly, whenever there is a problem with the vehicle the response and assistance is excellent which makes all the difference in determining a good or bad service. Highly recommended.
5 stars: Such a great service. Easy and well priced. One thing I would say is if you hire a van in London it might be nice for a warning to come up about the restrictions through Rotherhithe Tunnel as I know a few people who have been fined due to lack of knowledge of the weight of the van.
5 stars: The new updated system is so much more intuitive. Shows you detailed info about where the car is parked and also shows the vehicle reg before booking. Cars are av...