3 stars: It's okay but randomly will empty your basket even though you're logged in. That's frustrating. Also sometimes the photos of the items in your basket are wrong - but looks as if it's pulling in the wrong image after you've put it into your basket. Also makes things a bit tricky. Good points - nice to be able to see everything in the app.
5 stars: Once you get used to the app, it's pretty bang on and delivery is so quick which is surprising for these current times. You get emails at every stage of the order and dispatch pathway. Clear returns policy too. Cant fault it though it is my first order!
5 stars: Love zara app ,very easy to use Well categorized I shop a lot for my kids and I love the kids section ,pictures are very clear and description for the product is really helpful plus I like the matching suggestion the app shows under every product you choose 😊
5 stars: Super excellent app. User friendly. Fast response. Genuine and safe info. I just love zara❤
5 stars: Order arrived perfectly and beautifully packed. App is easy to use and user friendly 🙂 thumbs up
3 stars: The app is not that intuitive. I couldn't remove items from shopping bag. Also almost every time when I wanted to see more pictures of a certain product, I accidentally swiped left or right and change the product. Talking about UX...
5 stars: I love it! And the delivery package is really nice!
3 stars: Good. Takes too much of time for shipping the product. Can't add othe...