3 stars: As far as support goes, it is good for mid-delivery issues. i.e contacting customers, issue with an order, etc. But if you have any issues with your account, documents, or anything else outside of a delivery order..it could be a bit of a hassle to say the least. It could be improved. Maybe even ONE greenlighthub in the city could help.
3 stars: App is great. But I'm not sure about some business decisions: \
3 stars: I changedy rating to 3 stars because, UBER deactivated my car because it's a 2006. The car I was using is in tiptop shape, has a large enough back seat that three peoe can fit in and the trunk holds ALL the luggage. The car has less than 8000 miles a year at 169,500 miles. They gave me a 30-day notice to get another car. I've been driving for UBER since 2017. I think they should allow this car! And I don't think they gave me enough notice.
3 stars: My only issue with the app is that the exact address for pickup isn't always given, and I'm either a few houses away or even around the block from pickup. the good thing is that I CAN call the rider to get to them, but then there are times that they don't answer. I have had to cancel 3 trips due to GPS dropping, but that's only 3 in nearly 4yrs of driving so that's tolerable.
3 stars: Surge pricing map is false/misleading. For example, the trip finder will say \
3 stars: The app doesn't show riders destination when they are booking. Also it's the app that determines when you arrive at pick u...